Answers to the most common questions about U Body (the app for clients) and U Body Coach (the app and dashboard for coaches). Can't find what you need? Email us at [email protected]. We reply in English or Spanish, usually within one business day.
1. Contact
Email: [email protected]. Write from the email on your account, or include the WhatsApp number you log in with, so we can find it.
U Body is a service of BodySculpt AI Corp. More at ubody.ai/nosotros.
2. If you're a client
Logging in. Your coach creates your account and sends you a sign-in link by WhatsApp or email. Tap it and you're in, no password needed. After that you can log in with your WhatsApp number and a password, with your email, with Google or, on iPhone, with Apple.
Can't log in? Ask your coach for a new sign-in link, or tap “Forgot your password?” on the login screen if your account has an email.
Your plan, chat, and measurements. Your coach sets them up and reviews them. To change your days, exercises, or calories, message your coach in the app's chat.
Payments. The client app never charges you. You arrange payment for your training directly with your coach.
3. If you're a coach
Your dashboard. It's at coach.ubody.ai and in the U Body Coach app, with the same account.
Plans and billing. You choose and change plans at coach.ubody.ai, under Settings. You can also cancel your subscription there at any time. The details are in the Terms and Conditions.
Can't log in? Tap “Forgot your password?” on the login screen, or email us.
4. Deleting your account
You can delete your account from the app at any time. The steps, and what happens to your data, are at ubody.ai/delete-account.
5. Privacy
How we handle your data is explained in our Privacy Policy.
Terms and Conditions · Privacy Policy · Delete your account · About u body · ubody.ai